1. How do I create an account?
Click on the Be Our Member button located at the top right corner of the page and follow all the instructions.
2. How do i add items to my shopping cart?
Just select the item and/or model you require and then click Add To Cart.
3. How do i search for items in your website?
Type in the keyword of the products you want in the search bar, and then click the "Magnifying Glass".
4. What is a Wishlist?
A wishlist is your custom list of things you like on our website. Just click on the Love icon and the item will be saved as your favorite. So whenever you want to reorder the same item, just look through your wishlist to buy.
5. How do i purchase items on your website?
Once you have completed selecting and adding all the items you require into your cart, you may click checkout and follow the payment instructions.
6. Can I order through phone call/ sms/ whatapps/ facebook?
While we love to hear from our customers, unfortunately items from easysimple2u.com is only purchasable online. We do not take orders through phone calls. This helps us better assist each customer. If you need further assistance with your order, feel free to communicate with us via our live chat service, alternatively you may email [email protected]
7. Can I order through mobile devices?
Yes! Our website is accessible through smartphones and other mobile devices.
8. If facing problems ordering through my mobile device?
easysimple2u.com is compatible on most mobile devices and browsers. We suggest restarting the browser and clearing the cache before logging onto easysimple2u.com. If you continue to face problems, please send a screenshot of the error to our live chat or our [email protected]
and we will be happy to assist you.
9. Can I amend or cancel my order after it has been confirmed and paid for?
We know how exciting it is to receive orders on time, therefore we are unable to amend or cancel any orders once it is paid. Please review your items before completing your orders. Only items showing in your Order Confirmation will be shipped unless the items are Out Of Stock.
10. What kind of payment method may I use at easysimple.easy.co?
Currently easysimple2u.com is using iPay88 or eGHL which accepts online banking such as Maybank2U and credit card. You can also direct bank in to our Hong Leong Bank Account as below,
Bank Name: Hong Leong Islamic Bank
Account Name: Easy Simple Venture
Account Number: 29601014867
Once payment is made, please complete all particulars below with the scanned bank-in slip so that we can track your payment and process your order. Please contact us immediately through our live chat, or alternatively email [email protected].